Terms of service

Terms of Service – Rang E Kisa

Welcome to Rang E Kisa. By accessing or making a purchase from our website, social platforms, or any other service we provide, you agree to the following Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

Agreement to Conditions

By visiting our website, placing an order, or interacting with our services, you accept and agree to follow these Terms of Service.

Eligibility

You must be:

  • At least 18 years old, or
  • Using the service under the supervision of a parent or legal guardian.

Use of Our Website

Prohibited Activities

You agree not to:

  • Engage in fraudulent activity
  • Copy, modify, or distribute website content
  • Use the website for any illegal purpose
  • Attempt to hack or disrupt our system
  • Misuse product images, descriptions, or brand assets

Accuracy of Information

While we aim to ensure accuracy:

  • Product colors may vary due to screen settings
  • Prices, details, and availability may change without notice

We reserve the right to correct errors or update information at any time.

Orders and Payments

Order Acceptance

Rang E Kisa reserves the right to:

  • Accept or reject any order
  • Cancel orders due to suspicion of fraud, incorrect information, or stock issues

Pricing

  • All prices listed are final and inclusive of applicable taxes (if any).
  • Prices may be updated without prior notice.

Payment Methods

We accept:

  • Cash on Delivery (COD)
  • Bank transfers
  • Digital wallet/payments (where applicable)

All online payments are processed securely through verified payment gateways.

Product Availability

Stock and Variations

Product availability is not guaranteed.
In cases where an ordered item is out of stock:

  • We may offer a replacement, or
  • Issue a refund/store credit

Product Images and Descriptions

We strive for accuracy, but:

  • Actual product colors may differ slightly
  • Minor design variations may occur based on manufacturing batches

Shipping and Delivery

Delivery Timelines

Estimated delivery time is provided during order confirmation.
Delays may occur due to:

  • Courier service issues
  • Weather conditions
  • High-order seasons

Delivery Responsibility

Once the order is dispatched:

  • Responsibility shifts to the courier service
  • Customers must provide accurate address details

Any incorrect address may lead to delivery failure or additional charges.

Returns and Refunds

Return Eligibility

You may initiate a return within 7 days of receiving your product, following the conditions outlined in our Return & Refund Policy.

Refund Process

Refunds are processed only after:

  • Inspection of the returned item
  • Approval by our quality team

Refunds may take 3–7 working days, depending on your bank or payment method.

User Accounts and Security

Account Responsibility

If you create an account:

  • You are responsible for maintaining confidentiality of your login details
  • Any activity performed under your account will be your responsibility

Unauthorized Access

Notify us immediately if you suspect unauthorized access to your account.

Intellectual Property

Ownership Rights

All content on Rang E Kisa, including:

  • Images
  • Text
  • Logos
  • Designs
  • Product descriptions

is owned by Rang E Kisa and protected by copyright laws.

Restrictions

You may not use our content without written permission.

Limitation of Liability

General Disclaimer

Rang E Kisa is not liable for:

  • Errors in product descriptions
  • Color or size discrepancies caused by display settings
  • Losses due to delayed deliveries
  • Misuse of products by customers

Maximum Liability

Our maximum liability is limited to the amount paid for the product.

Termination of Service

Right to Suspend or Terminate

We reserve the right to suspend or terminate access to our services if:

  • You violate these Terms
  • Fraudulent activity is detected
  • Abuse or misuse of our website occurs

Changes to Terms

Policy Updates

Rang E Kisa may update these Terms of Service anytime.
Changes take effect immediately once posted on our website.

Contact Information

For questions or concerns regarding our Terms of Service, contact us:

📧 Email: rangekisa@gmail.com
📞 Phone: 0323 7842520

We are here to assist you and ensure a smooth shopping experience.