Privacy policy

Privacy Policy – Rang E Kisa

At Rang E Kisa, we are committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit, use, or make a purchase from our website or social platforms.

Information We Collect

Personal Information

We may collect the following personal details when you interact with us:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through trusted gateways)
  • Order history and customer service interactions

Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type
  • Device information
  • Pages you visit
  • Time spent on our website
  • Cookies for improving site performance and user experience

How We Use Your Information

Order Processing and Customer Support

Your information is used to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Provide customer support and assistance

Improving Our Services

We may use collected data to:

  • Improve website performance
  • Personalize your shopping experience
  • Analyze customer preferences and behavior

Communication

We may contact you for:

  • Promotional offers
  • Product updates
  • Customer feedback

You may opt out of marketing communication anytime.

Sharing of Information

Third-Party Service Providers

We may share your personal data with trusted third parties such as:

  • Payment processors
  • Shipping and courier services
  • Website analytics providers

These parties are only permitted to use your information as necessary to perform services on our behalf.

Legal Compliance

We may share information when required to:

  • Comply with legal obligations
  • Respond to government requests
  • Protect our rights, customers, or property

Protection of Your Information

Data Security Measures

Rang E Kisa takes data protection seriously. We use:

  • Secure servers
  • Encrypted payment processing
  • Access restrictions
  • Regular monitoring of website security

Your Responsibility

Customers are responsible for:

  • Keeping their login details and passwords confidential
  • Avoiding suspicious links claiming to represent Rang E Kisa

Cookies and Tracking Technologies

Use of Cookies

Our website may use cookies to:

  • Improve user experience
  • Remember login details
  • Analyze website traffic
  • Personalize the shopping journey

You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

Access and Updates

You have the right to:

  • Request a copy of your personal data
  • Update or correct inaccurate information
  • Request deletion of your data (subject to legal requirements)

Opt-Out Options

You may opt out of:

  • Email marketing
  • SMS notifications
  • Cookie tracking (via browser settings)

Children’s Privacy

Age Restrictions

Rang E Kisa does not knowingly collect data from children under 13 years of age.
If you believe such data was accidentally collected, please contact us immediately for removal.

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on our website with the updated revision date.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us:

📧 Email: rangekisa@gmail.com
📞 Phone: 0323 7842520

We are here to assist and ensure your privacy is protected.